If the item is lost in transit. We will do our best for you! Thank you for looking and enjoy your shopping! We value the service we provide and our loyal returning customers can always expect some appreciation from us, like a future service, discount or a gift.We aim to make our service as reasonably priced as possible. F you have placed an order and felt unsatisfied with that, it will be appreciated that you can turn to us for help before opening a case or return. We are always here to help you.